Analytics & Insights
See what customers ask, what converts, where the bot needs help.
Every conversation is a data point. See top questions, conversion impact, and gaps.
Weekly email summaries keep you informed.
Key Benefits
- Conversation trends
- Top questions dashboard
- Conversion tracking
- Unanswered alerts
- Weekly summaries
Frequently Asked Questions
What metrics?
Conversations, resolution rate, top questions, conversion, escalation.
Export data?
Yes — CSV from Shopify admin.
Conversion tracking?
Tracks purchases within 24 hours of chat.
Ready to Get Started?
Contact us today to learn more about our Analytics & Insights services.
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A chat widget that matches your store — your colours, your tone.